Support

A real person reads every message. Email [email protected] and you'll usually hear back within a few business days.

Reporting a problem

The more of this you can include, the faster it gets fixed:

• What you were doing when it happened, step by step.
• What you expected, and what happened instead.
• Your iPhone model and iOS version (Settings → General → About).
• The app name and version number.
• A screenshot, if the problem is something you can see.

Please don't include private personal content in a bug report. We don't need it, and we'd rather not have it.

Common questions

Where is my data stored?

On your device, and in your own iCloud account where an app offers sync. Our apps don't send your content to a server of ours. See the privacy policy for detail.

How do I back up my data?

Keep iCloud Backup turned on in iOS Settings, or make an encrypted backup to your computer. Because our apps store data on your device, your device backup is your backup.

What happens if I delete an app?

Its data is deleted with it. There is no copy on our end to restore from, so restore from a device backup if you need it back.

Do I need an account?

No. There's nothing to sign up for and no password to forget.

Feature requests

Send them. We say no to a lot of them, but always with a reason — our apps are deliberately small, and keeping them that way is the point. Requests that make an app simpler have a much better chance than requests that add screens.

Accessibility

Our apps are built to work with Dynamic Type and VoiceOver. If you hit something that doesn't work well with an assistive feature you rely on, please tell us — those reports go to the front of the queue.